Send a detailed brief for pricing, review or a new proposal
This page is for businesses that need more than a basic contact form. Use it to price new work, review an existing setup, compare suppliers or explore a wider working relationship with Impact.
Project brief
Give us the detail that matters
Use this form for quotes, site reviews, supplier changes and new work. It is also the right place to start if the job covers more than one site or includes both products and services.
The more detail you can give us, the easier it is for us to understand the building, the size of the job and anything that could affect cost, timing or the way the work is done.
Useful when you need to share site details, requirements, images or supporting information.
info@impact-support.co.uk
Tell us about the site
Fill in as much as you can. A bit more detail at this stage usually means a better quote and fewer follow up questions.
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What you can contact us about
One place to ask about products, services or account help
You do not need to work out where your enquiry belongs before you contact us. Send it through and we will make sure it gets to the right person.
Coverage and support
Support for one site, several sites and ongoing account needs
Some enquiries are simple. Others need a bit more discussion. Either way, we try to make it easy to get an answer and move things forward.
SITE REVIEW
Best for jobs where access, layout or timing will shape the quote or the way the work is carried out.
DESK QUOTE
If the requirement is straightforward, we may be able to quote without visiting first.
ACCOUNT SUPPORT
For reorders, pricing questions, current work and day to day support.
Frequently asked questions
A few things people ask us
A few common questions before you get in touch.
Prefer to speak first?
Speak to our team member
If the job is a bit more involved, give us a call first and we can help you work out the best way to handle it.
Yes. A lot of clients need both, so it is completely fine to send everything through in one message.
No. If you are still figuring it out, send what you do know and we will help from there.
Yes. We support commercial sites, managed buildings and public sector clients across a range of day to day needs.
We read through it and come back to you with the best next step. That might be a quote, a call, a site visit or product advice.