Detailed enquiry

Send a detailed brief for pricing, review or a new proposal

This page is for businesses that need more than a basic contact form. Use it to price new work, review an existing setup, compare suppliers or explore a wider working relationship with Impact.

Tell us about the site

Fill in as much as you can. A bit more detail at this stage usually means a better quote and fewer follow up questions.

    Your details

    Site details

    What you need priced or assessed

    Optional extras

    • More detail means a tailored quote
    • Useful for one site or several
    • Suitable for products and services
    • Helps us assess scope properly

    What you can contact us about

    One place to ask about products, services or account help

    You do not need to work out where your enquiry belongs before you contact us. Send it through and we will make sure it gets to the right person.

    • Product supplyJanitorial products, consumables, dispensers, machinery and help choosing the right setup for the site.
    • Service enquiriesCommercial cleaning, window cleaning, pest control, grounds maintenance and winter gritting.
    • Site reviews and quotesUseful where access, timing, site layout or service scope affect the final recommendation or price.
    • Existing account supportFor returning clients who need help with reorders, account pricing, current services or next steps.

    Coverage and support

    Support for one site, several sites and ongoing account needs

    Some enquiries are simple. Others need a bit more discussion. Either way, we try to make it easy to get an answer and move things forward.

    • Based in Liverpool and North Wales
    • Supporting the North West and wider UK
    • Single site and multi site enquiries
    • Commercial and public sector clients

    Site review

    When the site needs a closer look

    Best for jobs where access, layout or timing will shape the quote or the way the work is carried out.

    Desk quote

    When the job is already clear

    If the requirement is straightforward, we may be able to quote without visiting first.

    Account support

    For existing clients

    For reorders, pricing questions, current work and day to day support.

    Frequently asked questions

    A few things people ask us

    A few common questions before you get in touch.

    Prefer to speak first?

    Speak to the team

    If the job is a bit more involved, give us a call first and we can help you work out the best way to handle it.

    0844 504 5155
    Can I ask about both products and services in one enquiry?

    Yes. A lot of clients need both, so it is completely fine to send everything through in one message.

    Do I need to know exactly what I want before I get in touch?

    No. If you are still figuring it out, send what you do know and we will help from there.

    Do you work with both commercial and public sector clients?

    Yes. We support commercial sites, managed buildings and public sector clients across a range of day to day needs.

    What happens after I send the form?

    We read through it and come back to you with the best next step. That might be a quote, a call, a site visit or product advice.