Get in touch with the Impact team

Tell us what you need and we will point you in the right direction, whether that is a quote, a site visit, product advice or help with an existing account.
Send an enquiry
Call the team
Send enquiry

Get in touch straight away

If you already know what you need, use the form and we will come back with the most sensible next step. That could be a quote, a call, product advice or a site review.

Suitable for products and services

Useful for one site or multiple locations

Built for fast, practical follow up

Commercial and public sector ready

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    Fast, practical follow up

    Professional support

    Clear response path

    Call the team

    For quicker conversations about products, services, site reviews or urgent support.

    0844 504 5155

    Call now

    Email us

    Useful when you need to share site details, requirements, images or supporting information.

    info@impact-support.co.uk

    Send email

    Send an enquiry

    Best when you want us to review the requirement and come back with the right next step.

    Quotes, reviews and general enquiries

    Use the form
    What you can contact us about

    One place to ask about products, services or account help

    You do not need to work out where your enquiry belongs before you contact us. Send it through and we will make sure it gets to the right person.

    Product supply
    Janitorial products, consumables, dispensers, machinery and help choosing the right setup for the site.
    Service enquiries
    Commercial cleaning, window cleaning, pest control, grounds maintenance and winter gritting.
    Site reviews and quotes
    Useful where access, timing, site layout or service scope affect the final recommendation or price.
    Existing account support
    For returning clients who need help with reorders, account pricing, current services or next steps.
    Coverage and support

    Support for one site, several sites and ongoing account needs

    Some enquiries are simple. Others need a bit more discussion. Either way, we try to make it easy to get an answer and move things forward.

    Based in Liverpool and North Wales

    Supporting the North West and wider UK

    Single site and multi site enquiries

    Commercial and public sector clients

    SITE REVIEW

    When the site needs a closer look

    Best for jobs where access, layout or timing will shape the quote or the way the work is carried out.

    DESK QUOTE

    When the job is already clear

    If the requirement is straightforward, we may be able to quote without visiting first.

    ACCOUNT SUPPORT

    For existing clients

    For reorders, pricing questions, current work and day to day support.

    Frequently asked questions

    A few things people ask us

    A few common questions before you get in touch.

    Prefer to speak first?

    Speak to our team member

    If the job is a bit more involved, give us a call first and we can help you work out the best way to handle it.

    Call us

    Can I ask about both products and services in one enquiry?

    Yes. A lot of clients need both, so it is completely fine to send everything through in one message.

    Do I need to know exactly what I want before I get in touch?

    No. If you are still figuring it out, send what you do know and we will help from there.

    Do you work with both commercial and public sector clients?

    Yes. We support commercial sites, managed buildings and public sector clients across a range of day to day needs.

    What happens after I send the form?

    We read through it and come back to you with the best next step. That might be a quote, a call, a site visit or product advice.